Support Department // Role Profile

AI Receptionist

A dedicated 24/7 communications worker pre-trained to answer inbound phone calls, respond to text queries, and book service appointments directly into your dispatch system.

Hire Role [Status: Active / 24/7 Uptime]
Operational Checklist

Job Responsibilities

The AI Receptionist functions as a member of your office team, executing routines continuously with zero manual errors.

100% Lead Ingestion

Answers calls on the first ring, captures customer details, queries database files, and maps tickets.

CRM & Calendar Sync

Checks dispatch slot availabilities in real-time, logs booking records, and assigns jobs.

Workflow Structure

Node-to-Node Data Stream

All call logs, transcripts, and booking states are processed through secure API triggers, bypassing manual copy-paste routines.

Active Workflow Logs
Call Trigger ➔ Intent Validation ➔ CRM Availability Check ➔ Booking Confirmed ➔ SMS Dispatch Alert